Privacy Policy

Effective Date: January 2025

🔒 Your Privacy Matters

DeskPort is designed with privacy at its core. Your invoice and agency data files are processed locally in your browser and are NOT stored on our servers. When you log out, all uploaded data is automatically deleted.

1. Information We Collect

A. Account Information

When you create an account, we collect:

Email address
Name (optional, for invoice generation)
Payment information (processed securely by Stripe)
Business information (optional, for invoices)

B. Usage Data

We automatically collect:

Browser type and version
Device information
IP address
Pages visited and features used
Login timestamps

C. Files You Upload

Important: Invoice and agency Excel files you upload are:

Processed entirely in your browser (client-side)
NOT uploaded to or stored on DeskPort servers
Automatically deleted when you log out or close your browser
Never accessible to DeskPort staff or third parties

2. How We Use Your Information

We use collected information to:

Provide and maintain the Service
Process payments and manage subscriptions
Send important account and billing notifications
Respond to customer support requests
Improve and optimize the Service
Detect and prevent fraud or abuse
Comply with legal obligations

3. Data Storage and Security

A. Your Invoice Data

Storage: Temporary, browser-only (localStorage/sessionStorage)
Duration: Until you log out
Server Access: None - DeskPort servers never see your invoice files

B. Your Account Data

Storage: Securely stored on Netlify servers
Encryption: All data encrypted in transit (SSL/TLS) and at rest
Access: Limited to authorized personnel only

C. Payment Data

Processor: Stripe (PCI DSS compliant)
Storage: DeskPort does NOT store credit card numbers
Security: Stripe handles all payment security

4. Third-Party Services

DeskPort uses the following third-party services:

Netlify: Website hosting
Stripe: Payment processing and subscription management

These services have their own privacy policies. We recommend reviewing them:

Netlify Privacy Policy: netlify.com/privacy
Stripe Privacy Policy: stripe.com/privacy

5. Data Sharing and Disclosure

We do NOT sell, rent, or trade your personal information. We may share data only in these circumstances:

With your consent: When you explicitly authorize sharing
Service providers: With third parties that help us operate the Service (Netlify, Stripe)
Legal requirements: When required by law, court order, or government request
Business transfer: In the event of a merger, acquisition, or sale of assets
Protection: To protect the rights, property, or safety of DeskPort, our users, or others

6. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Export: Download your account information
Opt-out: Unsubscribe from marketing emails (account emails cannot be disabled)
Complaint: File a complaint with a data protection authority

To exercise these rights, contact us at support@deskportview.com

7. Cookies and Tracking Technologies

DeskPort uses cookies and similar technologies to:

Keep you logged in
Remember your preferences
Analyze how you use the Service
Improve user experience

You can control cookies through your browser settings, but disabling them may affect Service functionality.

8. Data Retention

Invoice/Agency Files: Deleted immediately upon logout (not stored on servers)
Account Data: Retained while your account is active
After Account Deletion: Personal data deleted within 30 days, except as required by law
Payment Records: Retained for 7 years for tax and legal compliance

9. Children's Privacy

DeskPort is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately.

10. International Users

DeskPort is operated in the United States. If you access the Service from outside the U.S., your information will be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the new policy on this page
Updating the "Effective Date" at the top
Sending an email notification to your registered email address

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@deskportview.com
Response Time: We aim to respond within 48 hours

13. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (Note: We do NOT sell personal information)
Right to request deletion of personal information
Right to non-discrimination for exercising CCPA rights

To exercise these rights, email support@deskportview.com with "CCPA Request" in the subject line.